TERM & CONDITIONS
TERMS AND CONDITIONS FOR TRANSPORTATION SHUTTLE TAXI AND RELATED TRANSFERS IN MIAMI, FORT LAUDERDALE, TAMPA AND ORLANDO
1.1. FOR AIRPORTS
All passengers will be located inside the terminal with a distinctive SHUTTLE TO SAWGRAS MALL – PARNERTS sign. with the passenger’s name (this service must be requested in advance directly with the company, which may have an extra cost). Let us know in advance if you want to be picked up elsewhere. Payments must be made 24 hours before the pick up time to confirm your reservation, otherwise your reservation will be automatically canceled. Keep your reservation number at all times for better customer service. When the reservation corresponds to a round trip service, you must enter the complete flight information in your reservation (airline, flight number and arrival / departure). If you do not enter complete and accurate details, your transfers are not guaranteed so you have paid. 1.2. FOR PORTS: All passengers will be located or picked up at a meeting place or point at a set time as indicated in your reservation.
2. PAYMENT METHODS (ANY CURRENCY) / PRICES
We accept all forms of payment: bank transfer, Zelle, Paypal, Debit Credit Card from anywhere in the world and cash. Keep your reservation number at all times for better customer service.
All advertised rates are estimates and are subject to change without notice which may be increased during holidays or special events. The indicated rate, before your trip, is an estimate based on the information you provided at the time of booking. Fees for route changes, waiting time, parking, and additional stops are not included in the calculation and will increase your rate
3. SERVICES AVAILABLE FOR HOURS OF
SHUTTLE TO SAWGRASS MALL – PARTNERS You can quote and book from our website without obligation or send us an email if you want to customize your tour.
SHUTTLE TO SAWGRASS MALL – PARTNERS or its assigned driver will track your flight and adjust your pick-up time based on any delay. If your flight is canceled, there are no charges and / or service cancellation fees. Any changes made to your trip after pickup may result in additional charges. Be sure to get an updated price by contacting the office +1 305-600-2226 before continuing on your way.
SHUTTLE TO SAWGRASS MALL – PARTNERS Requires that all changes be received by phone, email or through our website at least 6 hours before pickup. If a change made less than (6) six hours before pickup cannot be made, the resulting cancellation may cause a full or partial charge to the customer. NOT SHOW? Failure to contact our office or the driver in the event that you do not show up, will immediately result in the customer being charged the full amount. There will be no refund of payment if you are unable to contact our office or the driver. Why do they charge a late cancellation fee? When you make a reservation, we ensure that a driver and vehicle are reserved only for you and locked to receive any additional work. This fee is intended to pay a driver who has lost revenue due to late cancellation
6. WAITING FOR AIRPORTS AND OTHER PLACES
For airport waits they have a grace time for domestic flights: 30 minutes and for international flights: 1 hour on flight arrivals; after the grace period, the waiting time will be invoiced and will vary depending on the hourly rate of the type of vehicle, said waiting will be calculated in installments according to the time the driver has waited. In the case of other pick-ups in other places, the waiting grace time will be up to 15 min, after that time, the stipulated amount will be charged ($ 1) for each minute of waiting.
7. OTHER CASES
(i) The Company is not responsible in case of mechanical failure, and will only be responsible for making up for lost time on a mutually agreed date. ii) Not responsible for delays or termination of a trip caused by unsafe road conditions (ie: severe weather, accidents, acts of nature, etc …). (iii) The client assumes financial responsibility for any damage to the vehicle caused by the client during the duration of the transfer by them or any member of their travel group. (iv) Consumption of alcohol by minors and / or the use of drugs by anyone is strictly prohibited by law. (v) The driver has the right to finish the transfer without refund (if it is not blatant indiscretion on the part of the client (s)). (vi) Smoking is not allowed in vehicles. (vii) The company is not responsible for the items left in the vehicles, we recommend that all valuables be removed from the vehicle when the transfer is completed. (viii) SHUTTLE TO SAWGRASS MALL – PARTNERS and its drivers will not be responsible for any of the lost, stolen or damaged items. (ix) SHUTTLE TO SAWGRASS MALL – PARTNERS is not responsible for damages caused by alcohol consumption, poisoning or non-use of seat belts.