What is the Agreements (Term & Conditions) and cancellation Policy?

We know plans can change, so we’ve designed an industry leading agreemnets and cancellation policy that’s flexible for our customers and supports the drivers. Reservation Requirements: Passenger can request to be picked up at the curbside (baggage claim exit door) if you do not see the driver please call 305-400-9642. Be advised that you must […]

Is your company licensed and Insured?

Yes, we are a fully licensed & Insured (PMC #: 30234-02). We are active like real company in all Florida area, check that link. All cars are all permit for do transportation. http://search.sunbiz.org/Inquiry/CorporationSearch/SearchResultDetail?inquirytype=EntityName&directionType=Initial&searchNameOrder=TRAVELLERSOLUTION%20L100000211601&aggregateId=flal-l10000021160-19937760-2d1d-4f30-93bf-290067b2f85c&searchTerm=traveller%20solution&listNameOrder=TRAVELLERSOLUTION%20L100000211601

Are there any hidden fees?

No hidden fees. You can see everything you paid in your reservation or final invoice. The calculator calculates the base rate from point to point or hourly rates,as per your request you might ask for extra stops, a child car seat or any other extra service that is chargeable. Processing Fee Applies on all type […]

Can i book and pay for a ride for someone else?

Yes you can, using our website you will need to enter passenger information in the ride details, including the best number to contact the passenger, also your info on the others camps, including your phone number. For payment method, you can enter/use your credit card information.

Can you provide transportation for large events?

Yes. We routinely handle large groups of more than 500+ clients. Better yet, we have staff dedicated to bringing more than 5+ years of operational experience and event management expertise to help you coordinate the details of your event and ensure that no detail goes unnoticed.

Do I pay for parking, tolls and Tips?

In some cases Parking is not included in your quote and are the responsibility of the customer. Tips and toll are included in your quote. If you’d like to tip the driver extra for his great service, we will be appreciate.

What happens if I miss my pickup? What is the policy for a No-Show?

A “No-Show” will be charged the full rate.  If you cannot locate your chauffeur at the designated pickup point on your reservation, call us at +1 305-600-2226 so that our team can connect you with your driver without delay and you can avoid a “no show” charge.  In the event that your plans change, or […]